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[bioontology-support] [BioPortal] Feedback from rboden

John Graybeal jgraybeal at
Fri Nov 20 21:15:55 PST 2020

Hello Corey,

Sorry for your wait. There is often what I would call "an unusually long wait" after submitting an ontology. The wait seems to be caused by cacheing delays, and sometimes possibly cacheing bugs.  That seems to have been the case here—I refreshed our internal caches and RADLEX seems to be displaying normally.

If you are still seeing an error display for any of the RADLEX tabs or API calls, try force-reloading your browser window to clear any cacheing on your end.

It isn't any problem to submit with the same name, each new submission is independent from the previous.


On Nov 20, 2020, at 11:31 AM, support at<mailto:support at> wrote:

Name: rboden

Email: mcrabtree at<mailto:mcrabtree at>



Hi, this is Corey again. My email is ckuehl at<mailto:ckuehl at>. I am making a new submission for a submission that caused an error before on I originally edited the errored presentation by switching the file with the file that I believe fixed the problem, but it took an unusually long time to do anything. I didn't know what impact it would have to submit with the same name as an old one, so I added .1 to the end. Please advise. Thank you.

bioontology-support mailing list
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John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360

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