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[bioontology-support] [BioPortal] Feedback from Karin Colsman

John Graybeal jgraybeal at
Wed Apr 28 17:50:33 PDT 2021


Thank you for your request.

We are investigating this error and will give you more information as soon as we can. (It is not anything obvious to me, but I will forward to our experts. It may be a day or two before we have further information, due to our current staffing limits. Apologies for that.

I am not able to duplicate your issue with the support form—on my system it displays as a small pop-up form, without the footer. Is it possible you have blocked pop-ups?



On Apr 26, 2021, at 1:39 AM, Karin Colsman <karin.colsman.contractor at<mailto:karin.colsman.contractor at>> wrote:

Dear support team,

we are getting an RDF error while trying to upload a new version of the AFO ontology at

The ttl file can be opened both with the OWL API and the JENA API (Java versions) without any errors. Can you see from your server logs what the problem might be?

I am also attaching a screenshot of the support form which is unusable, because the site footer is overlapping the form fields. My screen resolution is 1920x1080. I have tried Firefox, Chrome and Internet Explorer and the problem is present on all of them.

Thank you very much for your time,

Karin Colsman

From: support at<mailto:support at> <support at<mailto:support at>>
Sent: Monday, 24 August, 2020 10:24
To: support at<mailto:support at>; Karin Colsman <karin.colsman.contractor at<mailto:karin.colsman.contractor at>>
Subject: [BioPortal] Feedback from Karin Colsman

Name: Karin Colsman

Email: karin.colsman.contractor at<mailto:karin.colsman.contractor at>


bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>

John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360

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