Search Mailing List Archives

Limit search to: Subject & Body Subject Author
Sort by: Reverse Sort
Limit to: All This Week Last Week This Month Last Month
Select Date Range     through    

[bioontology-support] [BioPortal] Feedback from Karin Colsman

Karin Colsman karin.colsman.contractor at
Thu Apr 29 00:54:19 PDT 2021

Hi John,

thanks for getting back to me.

I did not get a popup, so I guess all browsers are blocking it by default, and I did not notice them doing that.

Maybe you could reprogram this without using a popup, or ensure it gets the space it needs when popups are blocked?

Kind regards


From: John Graybeal <jgraybeal at>
Sent: Thursday, 29 April, 2021 01:51
To: Karin Colsman <karin.colsman.contractor at>
Cc: support at; Amnon Ptashek <amnon.ptashek at>
Subject: Re: [bioontology-support] [BioPortal] Feedback from Karin Colsman


Thank you for your request.

We are investigating this error and will give you more information as soon as we can. (It is not anything obvious to me, but I will forward to our experts. It may be a day or two before we have further information, due to our current staffing limits. Apologies for that.

I am not able to duplicate your issue with the support form—on my system it displays as a small pop-up form, without the footer. Is it possible you have blocked pop-ups?


[cid:image001.png at 01D73CD5.3CE39F50]

On Apr 26, 2021, at 1:39 AM, Karin Colsman <karin.colsman.contractor at<mailto:karin.colsman.contractor at>> wrote:

Dear support team,

we are getting an RDF error while trying to upload a new version of the AFO ontology at

The ttl file can be opened both with the OWL API and the JENA API (Java versions) without any errors. Can you see from your server logs what the problem might be?

I am also attaching a screenshot of the support form which is unusable, because the site footer is overlapping the form fields. My screen resolution is 1920x1080. I have tried Firefox, Chrome and Internet Explorer and the problem is present on all of them.

Thank you very much for your time,

Karin Colsman

From: support at<mailto:support at> <support at<mailto:support at>>
Sent: Monday, 24 August, 2020 10:24
To: support at<mailto:support at>; Karin Colsman <karin.colsman.contractor at<mailto:karin.colsman.contractor at>>
Subject: [BioPortal] Feedback from Karin Colsman

Name: Karin Colsman
Email: karin.colsman.contractor at<mailto:karin.colsman.contractor at>

bioontology-support mailing list
bioontology-support at<mailto:bioontology-support at>

John Graybeal
Technical Program Manager
Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal
Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 88593 bytes
Desc: image001.png
URL: <>

More information about the bioontology-support mailing list