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[bioontology-support] [BioPortal] Feedback from Karin Colsman

John Graybeal jgraybeal at stanford.edu
Thu Apr 29 07:02:09 PDT 2021


Good suggestion, thank you! I’ll make a ticket for that.

________________________________
From: Karin Colsman <karin.colsman.contractor at osthus.com>
Sent: Thursday, April 29, 2021 12:54:19 AM
To: John Graybeal <jgraybeal at stanford.edu>
Cc: support at bioontology.org <support at bioontology.org>
Subject: RE: [bioontology-support] [BioPortal] Feedback from Karin Colsman


Hi John,



thanks for getting back to me.



I did not get a popup, so I guess all browsers are blocking it by default, and I did not notice them doing that.



Maybe you could reprogram this without using a popup, or ensure it gets the space it needs when popups are blocked?



Kind regards



Karin





From: John Graybeal <jgraybeal at stanford.edu>
Sent: Thursday, 29 April, 2021 01:51
To: Karin Colsman <karin.colsman.contractor at osthus.com>
Cc: support at bioontology.org; Amnon Ptashek <amnon.ptashek at allotrope.org>
Subject: Re: [bioontology-support] [BioPortal] Feedback from Karin Colsman



Karin,



Thank you for your request.



We are investigating this error and will give you more information as soon as we can. (It is not anything obvious to me, but I will forward to our experts. It may be a day or two before we have further information, due to our current staffing limits. Apologies for that.



I am not able to duplicate your issue with the support form—on my system it displays as a small pop-up form, without the footer. Is it possible you have blocked pop-ups?



John



[cid:image001.png at 01D73CD5.3CE39F50]









On Apr 26, 2021, at 1:39 AM, Karin Colsman <karin.colsman.contractor at osthus.com<mailto:karin.colsman.contractor at osthus.com>> wrote:



Dear support team,



we are getting an RDF error while trying to upload a new version of the AFO ontology athttps://bioportal.bioontology.org/ontologies/AFO



The ttl file can be opened both with the OWL API and the JENA API (Java versions) without any errors. Can you see from your server logs what the problem might be?



I am also attaching a screenshot of the support form which is unusable, because the site footer is overlapping the form fields. My screen resolution is 1920x1080. I have tried Firefox, Chrome and Internet Explorer and the problem is present on all of them.



Thank you very much for your time,



Karin Colsman





From: support at bioontology.org<mailto:support at bioontology.org> <support at bioontology.org<mailto:support at bioontology.org>>
Sent: Monday, 24 August, 2020 10:24
To: support at bioontology.org<mailto:support at bioontology.org>; Karin Colsman <karin.colsman.contractor at osthus.com<mailto:karin.colsman.contractor at osthus.com>>
Subject: [BioPortal] Feedback from Karin Colsman



Name: Karin Colsman

Email: karin.colsman.contractor at osthus.com<mailto:karin.colsman.contractor at osthus.com>

Location: https%3A%2F%2Fbioportal.bioontology.org<http://2fbioportal.bioontology.org/>%2Fontologies%2FAFO



<merged-and-inferred.ttl><bioportal_support.png>_______________________________________________
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========================

John Graybeal

Technical Program Manager

Center for Expanded Data Annotation and Retrieval /+/ NCBO BioPortal

Stanford Center for Biomedical Informatics Research
650-736-1632  | ORCID  0000-0001-6875-5360






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