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[bioontology-support] [BioPortal] Feedback from Rushiraj Nenuji

Rushiraj Nenuji nenuji at nceas.ucsb.edu
Thu Jul 29 10:07:12 PDT 2021


Thank you for looking into this Michael. I am confirming that the access is
working again for our services. Appreciate your help!

Best,
Rushiraj




On Tue, Jul 27, 2021 at 4:04 PM Michael Dorf <mdorf at stanford.edu> wrote:

> Hi Rushiraj,
>
> We've had a temporary service disruption yesterday, which may have
> coincided with your access attempts. I've tried both links below and they
> both appear to work at this point. Can you please try deleting the browser
> cache entries for bioportal.bioontology.org and try accessing ESCO
> ontology once again.
>
> Thank you and let us know if the problem persists.
>
> Thank you,
>
> Michael
>
> On Jul 26, 2021, at 18:39, support at bioontology.org wrote:
>
> Name: Rushiraj Nenuji
>
> Email: nenuji at nceas.ucsb.edu <nenuji at nceas.ucsb.edu>
>
> Location: https%3A%2F%2Fbioportal.bioontology.org%2F
>
>
> *Feedback:*
>
> Hi,
>
> I'm a Software Engineer working at National Center of Ecological Analysis
> and Synthesis (NCEAS), University of California Santa Barbara. We use your
> ECSo ontology for our tools and I'm having issues with being able to load
> it on the landing page or accessing it directly via the API. The following
> links fail to load for me:
> 1. https://bioportal.bioontology.org/ontologies/ECSO/
> 2.
> http://data.bioontology.org/ontologies/ECSO/classes/http://ecoinformatics.org/oboe/oboe.1.2/oboe-core.owl#MeasurementType?apikey=
>
> To replicate the error, please visit link #1 - the page keeps loading on
> Google Chrome (Version 91.0.4472.164 (Official Build) (x86_64)).
>
> For the second link, I have the correct API key in place that worked
> before, but now when I try to access it, I get the following JSON output:
> ```
> {
> -"errors": [
> "Ontology 'ECSO' not found."
> ],
> "status": 404
> }
> ```
>
> Could you please look into this issue? Thanks!
>
> _______________________________________________
> bioontology-support mailing list
> bioontology-support at lists.stanford.edu
> https://mailman.stanford.edu/mailman/listinfo/bioontology-support
>
>
>
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