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[bioontology-support] [BioPortal] Feedback from fubbeckef89

Michael Dorf mdorf at
Wed Sep 29 13:27:14 PDT 2021

Thank you for contacting us, Florian. We have been testing the BioPortal compatibility with AllegroGraph for some time now and working with Franz Inc. (the AG developer) on addressing the issues with have discovered.  Unfortunately, we are unable to claim full support for AG at this point, as several compatibility issues are still being investigated by both sides. You can review the list of open AG/BP issues here:

As of Virtual Appliance v3.0.5, we have removed AllegroGraph from the distribution. We may include it in subsequent releases once the full compatibility has been achieved. Meanwhile, if you are still interested in testing the appliance with AG, please download the Virtual Appliance v3.0.4. That distribution does include a working AG server. Please follow these instructions on configuring the appliance with AG:

Let us know if you require further assistance.


On Sep 29, 2021, at 5:23 AM, support at wrote:

Name: fubbeckef89

Email: florian.becker at



Please respond to florian.becker at

I've downloaded the Virtual Appliance (3.0.5.) and imported it via VirtualBox as described in the documentation. Since we want to use the AllegroGraph store, I've wanted to test it, but when I try to activate the service as described, I get the following error:
- sudo systemctl enable agraph
Failed to execute operation: No such file or directory

I am logged in as the centos user.

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