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[bioontology-support] [BioPortal] Feedback from fubbeckef89

Becker, Florian florian.becker at
Thu Sep 30 03:44:02 PDT 2021

Thank you for your reply on this inquiry. We've decided to best both versions (.4 and .5)

Would there also the possibility to use a third-party triplestore? How difficult would it be to connect the appliance to an external store?

Anyway, so far I've been following the guide to get the AllegroGraph running, but right now I'm stuck at:

[ontoportal at localhost ~]$ cd /srv/ontoportal/virtual_appliance/utils/bootstrap/
[ontoportal at localhost bootstrap]$ sh

When I execute sh the system asks for the ontoportal's password. I skimmed through the documentation, but couldn't find any hint regarding the password. According to the documentation this shouldn't have happened, right?

Beste Grüße / kind regards

M.Sc. M.Eng. Florian Becker

Wissenschaftlicher Mitarbeiter

FB Mathematik + Informatik, Freie Universität Berlin

From: Michael Dorf <mdorf at>
Sent: Wednesday, September 29, 2021 10:27:14 PM
To: support at
Cc: Becker, Florian
Subject: Re: [bioontology-support] [BioPortal] Feedback from fubbeckef89

Thank you for contacting us, Florian. We have been testing the BioPortal compatibility with AllegroGraph for some time now and working with Franz Inc. (the AG developer) on addressing the issues with have discovered.  Unfortunately, we are unable to claim full support for AG at this point, as several compatibility issues are still being investigated by both sides. You can review the list of open AG/BP issues here:

As of Virtual Appliance v3.0.5, we have removed AllegroGraph from the distribution. We may include it in subsequent releases once the full compatibility has been achieved. Meanwhile, if you are still interested in testing the appliance with AG, please download the Virtual Appliance v3.0.4. That distribution does include a working AG server. Please follow these instructions on configuring the appliance with AG:

Let us know if you require further assistance.


On Sep 29, 2021, at 5:23 AM, support at wrote:

Name: fubbeckef89

Email: florian.becker at



Please respond to florian.becker at

I've downloaded the Virtual Appliance (3.0.5.) and imported it via VirtualBox as described in the documentation. Since we want to use the AllegroGraph store, I've wanted to test it, but when I try to activate the service as described, I get the following error:
- sudo systemctl enable agraph
Failed to execute operation: No such file or directory

I am logged in as the centos user.

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