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[bioontology-support] [BioPortal] Issues with HGNC ontology search

Michael Dorf mdorf at
Fri Jan 28 11:20:11 PST 2022

Hi Rob,

I’ve run a few searches on HGNC ontology on my end, and they all yielded results (screenshot below). We did have a brief outage earlier in the week; it’s possible that it may have coincided with the users’ attempts at searches. Are you still experiencing this issue?


Thank you,

Michael Dorf
Chief Software Architect
National Center for Biomedical Ontology (NCBO)
Stanford Center for Biomedical Informatics Research (BMIR)
Stanford University
mdorf at<mailto:mdorf at>

On Jan 27, 2022, at 7:32 AM, Taylor, Rob <rob.taylor at<mailto:rob.taylor at>> wrote:

Hi John,

We’ve had some reports recently from REDCap users in which searches to the HGNC ontology via do not seem to return any results, even when typing a known keyword that should return results. We were just wondering if you or your folks who run the service are aware of this issue. Thanks for any help you can provide.

Rob Taylor
Manager of Application Development
Vanderbilt University Medical Center, VICTR
2525 West End Ave, Suite 1060 | Nashville, TN 37203
Email: rob.taylor at<mailto:rob.taylor at>


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