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[bioontology-support] [BioPortal] Issues with HGNC ontology search

Taylor, Rob rob.taylor at vumc.org
Fri Jan 28 12:02:05 PST 2022


Michael,

Thanks for responding quickly. Yes, I can confirm that it's working again. It must've been the outage affecting our users. It's all good now. Thanks so much!

Rob Taylor
Manager of Application Development
Vanderbilt University Medical Center, VICTR
2525 West End Ave, Suite 1060 | Nashville, TN 37203
Email: rob.taylor at vumc.org<mailto:rob.taylor at vumc.org>
Website: https://projectredcap.org<https://projectredcap.org/>

[REDCap logo]

From: Michael Dorf <mdorf at stanford.edu>
Sent: Friday, January 28, 2022 1:20 PM
To: Taylor, Rob <rob.taylor at vumc.org>
Cc: John Graybeal <jgraybeal at stanford.edu>; support at bioontology.org
Subject: Re: [bioontology-support] [BioPortal] Issues with HGNC ontology search

Hi Rob,

I've run a few searches on HGNC ontology on my end, and they all yielded results (screenshot below). We did have a brief outage earlier in the week; it's possible that it may have coincided with the users' attempts at searches. Are you still experiencing this issue?

[cid:image002.png at 01D8144F.A0D53990]

Thank you,

---
Michael Dorf
Chief Software Architect
National Center for Biomedical Ontology (NCBO)
Stanford Center for Biomedical Informatics Research (BMIR)
Stanford University
mdorf at stanford.edu<mailto:mdorf at stanford.edu>
650-723-0357






On Jan 27, 2022, at 7:32 AM, Taylor, Rob <rob.taylor at vumc.org<mailto:rob.taylor at vumc.org>> wrote:

Hi John,

We've had some reports recently from REDCap users in which searches to the HGNC ontology via https://bioportal.bioontology.org/search<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbioportal.bioontology.org%2Fsearch&data=04%7C01%7Crob.taylor%40vumc.org%7Cf77d87aa4eff4246445b08d9e2933a99%7Cef57503014244ed8b83c12c533d879ab%7C0%7C0%7C637789944250857265%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=AEKcsc5yW3AJhG2EeFLTweHNWyaOSeW334ZBzBYqSYY%3D&reserved=0> do not seem to return any results, even when typing a known keyword that should return results. We were just wondering if you or your folks who run the service are aware of this issue. Thanks for any help you can provide.

Rob Taylor
Manager of Application Development
Vanderbilt University Medical Center, VICTR
2525 West End Ave, Suite 1060 | Nashville, TN 37203
Email: rob.taylor at vumc.org<mailto:rob.taylor at vumc.org>
Website: https://projectredcap.org<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprojectredcap.org%2F&data=04%7C01%7Crob.taylor%40vumc.org%7Cf77d87aa4eff4246445b08d9e2933a99%7Cef57503014244ed8b83c12c533d879ab%7C0%7C0%7C637789944250857265%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=7%2FpYiO36tRbJ75zUvudlyVijvrqW1ds%2FZxbFOqo9BSU%3D&reserved=0>

<image001.png>

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