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<div class="moz-cite-prefix">Hi John,<br>
<br>
We are using ISATools which queries your API to fetch various
ontology terms from BioPortal. The problem has only surfaced
recently and the ISATools code has not been changed/updated for
many many months so it's probably a change that has happened at
your end.<br>
<br>
It's a third-party tool so it might take a bit of time to work out
what the exact call to the API. If there is anything obvious at
your end that has recently been changed that might help us narrow
down where the problem may be occurring then please let us know.<br>
<br>
Sorry to be so vague :-)<br>
<br>
Cheers,<br>
<br>
Mark<br>
<br>
On 24/08/2016 00:36, John Graybeal wrote:<br>
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cite="mid:DE394E55-9E69-4045-B980-9DAB0A06C230@stanford.edu"
type="cite">
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Hi Mark,
<div class=""><br class="">
</div>
<div class="">Thanks for this email. When I just tried entering
'group' at the <a moz-do-not-send="true"
href="http://bioportal.bioontology.org/search" class="">
http://bioportal.bioontology.org/search</a> page, it returned
the expected number of hits. Can you try again? Possibly some
service was briefly not working, I'm not sure what else would
explain it.</div>
<div class=""><br class="">
</div>
<div class="">If your problem was with the API, please send us the
call you used (without the key) so that we can have a look.
Thanks.</div>
<div class=""><br class="">
</div>
<div class="">John</div>
<div class=""><br class="">
<div>
<blockquote type="cite" class="">
<div class="">On Aug 23, 2016, at 8:52 AM, <a
moz-do-not-send="true"
href="mailto:support@bioontology.org" class="">
support@bioontology.org</a> wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div class="">
<p class="">Name: Mark Williams </p>
<p class="">Email: <a moz-do-not-send="true"
href="mailto:mwilliam@ebi.ac.uk" class="">mwilliam@ebi.ac.uk</a>
</p>
<p class="">Location: <a moz-do-not-send="true"
href="http://bioportal.bioontology.org/search"
class="">
http://bioportal.bioontology.org/search</a> </p>
<p class=""><br class="">
<strong class="">Feedback:</strong> </p>
<p class="">Hi,</p>
<p class="">Your web service does not appear to be
returning hits for the search term 'group'.</p>
<div class=""><br class="webkit-block-placeholder">
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_______________________________________________<br
class="">
bioontology-support mailing list<br class="">
<a moz-do-not-send="true"
href="mailto:bioontology-support@lists.stanford.edu"
class="">bioontology-support@lists.stanford.edu</a><br
class="">
<a class="moz-txt-link-freetext" href="https://mailman.stanford.edu/mailman/listinfo/bioontology-support">https://mailman.stanford.edu/mailman/listinfo/bioontology-support</a><br
class="">
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========================
<div class="">John Graybeal</div>
<div class="">Technical Program Manager</div>
<div class="">Center for Expanded Data Annotation
and Retrieval /+/ NCBO BioPortal</div>
<div class="">Stanford Center for
Biomedical Informatics Research<br class="">
<br class="">
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