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    <div class="moz-cite-prefix">Hi John,<br>
      <br>
      We are using ISATools which queries your API to fetch various
      ontology terms from BioPortal.  The problem has only surfaced
      recently and the ISATools code has not been changed/updated for
      many many months so it's probably a change that has happened at
      your end.<br>
      <br>
      It's a third-party tool so it might take a bit of time to work out
      what the exact call to the API.  If there is anything obvious at
      your end that has recently been changed that might help us narrow
      down where the problem may be occurring then please let us know.<br>
      <br>
      Sorry to be so vague :-)<br>
      <br>
      Cheers,<br>
      <br>
      Mark<br>
      <br>
      On 24/08/2016 00:36, John Graybeal wrote:<br>
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    <blockquote
      cite="mid:DE394E55-9E69-4045-B980-9DAB0A06C230@stanford.edu"
      type="cite">
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      Hi Mark,
      <div class=""><br class="">
      </div>
      <div class="">Thanks for this email. When I just tried entering
        'group' at the <a moz-do-not-send="true"
          href="http://bioportal.bioontology.org/search" class="">
          http://bioportal.bioontology.org/search</a> page, it returned
        the expected number of hits. Can you try again?  Possibly some
        service was briefly not working, I'm not sure what else would
        explain it.</div>
      <div class=""><br class="">
      </div>
      <div class="">If your problem was with the API, please send us the
        call you used (without the key) so that we can have a look.
        Thanks.</div>
      <div class=""><br class="">
      </div>
      <div class="">John</div>
      <div class=""><br class="">
        <div>
          <blockquote type="cite" class="">
            <div class="">On Aug 23, 2016, at 8:52 AM, <a
                moz-do-not-send="true"
                href="mailto:support@bioontology.org" class="">
                support@bioontology.org</a> wrote:</div>
            <br class="Apple-interchange-newline">
            <div class="">
              <div class="">
                <p class="">Name: Mark Williams </p>
                <p class="">Email: <a moz-do-not-send="true"
                    href="mailto:mwilliam@ebi.ac.uk" class="">mwilliam@ebi.ac.uk</a>
                </p>
                <p class="">Location: <a moz-do-not-send="true"
                    href="http://bioportal.bioontology.org/search"
                    class="">
                    http://bioportal.bioontology.org/search</a> </p>
                <p class=""><br class="">
                  <strong class="">Feedback:</strong> </p>
                <p class="">Hi,</p>
                <p class="">Your web service does not appear to be
                  returning hits for the search term 'group'.</p>
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                </div>
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              _______________________________________________<br
                class="">
              bioontology-support mailing list<br class="">
              <a moz-do-not-send="true"
                href="mailto:bioontology-support@lists.stanford.edu"
                class="">bioontology-support@lists.stanford.edu</a><br
                class="">
<a class="moz-txt-link-freetext" href="https://mailman.stanford.edu/mailman/listinfo/bioontology-support">https://mailman.stanford.edu/mailman/listinfo/bioontology-support</a><br
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                    ========================
                    <div class="">John Graybeal</div>
                    <div class="">Technical Program Manager</div>
                    <div class="">Center for Expanded Data Annotation
                      and Retrieval /+/ NCBO BioPortal</div>
                    <div class="">Stanford Center for
                      Biomedical Informatics Research<br class="">
                      <br class="">
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