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    <div class="moz-cite-prefix">Hi John and Alejandra,<br>
      <br>
      Ken Haug (MetaboLights project manager) has the desk next to mine
      :-)<br>
      <br>
      He is currently, compiling the new version of IsaCreator 1.7.9, we
      currently have a version of 1.7.8 running.  Let's see if this
      solves the problem (fingers crossed).<br>
      <br>
      And ............. It works.<br>
      <br>
      Problem solved.<br>
      <br>
      Thank you very much both of you for your help.<br>
      <br>
      Much appreciated.<br>
      <br>
      Mark<br>
      <br>
      <br>
      On 24/08/2016 21:43, Alejandra Gonzalez-Beltran wrote:<br>
    </div>
    <blockquote
cite="mid:CAORzFBnZ0ambVpfUw9sf8=T-gPbhbdhybv_y-zANFTRw8UWk-g@mail.gmail.com"
      type="cite">
      <div dir="ltr">
        <div>
          <div>
            <div>Hi John, Mark<br>
              <br>
            </div>
            I am part of the ISAtools team and can investigate the issue
            further. Thanks John for bringing this report to our
            attention.<br>
            <br>
          </div>
          It is not clear from the email below what tool is being used,
          but I assume ISAcreator?<br>
          <br>
          I have tested ISAcreator development version and the query for
          "group" retrieves multiple results. A new release will be
          provided soon and we are also working with the BioPortal team
          to solve other issues.<br>
          <br>
        </div>
        Mark, please contact the ISAtools team at <<a
          moz-do-not-send="true" href="mailto:isatools@googlegroups.com">isatools@googlegroups.com</a>>
        for any issues and it would be great if you could provide more
        details about what tool/version/your system details.<br>
        <div><br>
        </div>
        <div>Many thanks,<br>
          <br>
        </div>
        <div>Alejandra<br>
        </div>
        <div><br>
          <div>
            <div><br>
              <div>
                <div class="gmail_extra">
                  <div class="gmail_quote">On 24 August 2016 at 18:25,
                    John Graybeal <span dir="ltr"><<a
                        moz-do-not-send="true"
                        href="mailto:jgraybeal@stanford.edu"
                        target="_blank">jgraybeal@stanford.edu</a>></span>
                    wrote:<br>
                    <blockquote class="gmail_quote" style="margin:0px
                      0px 0px 0.8ex;border-left:1px solid
                      rgb(204,204,204);padding-left:1ex">
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                        Thank you Mark for the followup.
                        <div><br>
                        </div>
                        <div>While it might have been a BioPortal issue,
                          as I mentioned, it is working fine for me now,
                          so the problem is I can't duplicate the issue
                          to troubleshoot it. Hence my question about
                          whether you could confirm it is still failing
                          for you.</div>
                        <div><br>
                        </div>
                        <div>We actually work with the ISATools team in
                          other contexts, so we can follow up with them
                          directly. Can you just confirm the behavior is
                          still occurring, ideally with a screen grab
                          from the tool?  Then we can pursue it on our
                          end with them.</div>
                        <div><br>
                        </div>
                        <div>Thanks, sorry for all this go-around!</div>
                        <div><br>
                        </div>
                        <div>john</div>
                        <div><br>
                        </div>
                        <div>
                          <div>
                            <div>
                              <div class="h5"><br>
                                <div>
                                  <blockquote type="cite">
                                    <div>On Aug 24, 2016, at 1:25 AM,
                                      Mark Williams <<a
                                        moz-do-not-send="true"
                                        href="mailto:mwilliam@ebi.ac.uk"
                                        target="_blank">mwilliam@ebi.ac.uk</a>>
                                      wrote:</div>
                                    <br>
                                    <div>
                                      <div bgcolor="#FFFFFF"
                                        text="#000000">
                                        <div>Hi John,<br>
                                          <br>
                                          We are using ISATools which
                                          queries your API to fetch
                                          various ontology terms from
                                          BioPortal.  The problem has
                                          only surfaced recently and the
                                          ISATools code has not been
                                          changed/updated for many many
                                          months so it's probably a
                                          change that has happened at
                                          your end.<br>
                                          <br>
                                          It's a third-party tool so it
                                          might take a bit of time to
                                          work out what the exact call
                                          to the API.  If there is
                                          anything obvious at your end
                                          that has recently been changed
                                          that might help us narrow down
                                          where the problem may be
                                          occurring then please let us
                                          know.<br>
                                          <br>
                                          Sorry to be so vague :-)<br>
                                          <br>
                                          Cheers,<br>
                                          <br>
                                          Mark<br>
                                          <br>
                                          On 24/08/2016 00:36, John
                                          Graybeal wrote:<br>
                                        </div>
                                        <blockquote type="cite">
                                          Hi Mark,
                                          <div><br>
                                          </div>
                                          <div>Thanks for this email.
                                            When I just tried entering
                                            'group' at the <a
                                              moz-do-not-send="true"
                                              href="http://bioportal.bioontology.org/search"
                                              target="_blank">
http://bioportal.bioontology.<wbr>org/search</a> page, it returned the
                                            expected number of hits. Can
                                            you try again?  Possibly
                                            some service was briefly not
                                            working, I'm not sure what
                                            else would explain it.</div>
                                          <div><br>
                                          </div>
                                          <div>If your problem was with
                                            the API, please send us the
                                            call you used (without the
                                            key) so that we can have a
                                            look. Thanks.</div>
                                          <div><br>
                                          </div>
                                          <div>John</div>
                                          <div><br>
                                            <div>
                                              <blockquote type="cite">
                                                <div>On Aug 23, 2016, at
                                                  8:52 AM, <a
                                                    moz-do-not-send="true"
href="mailto:support@bioontology.org" target="_blank">
support@bioontology.org</a> wrote:</div>
                                                <br>
                                                <div>
                                                  <div>
                                                    <p>Name: Mark
                                                      Williams </p>
                                                    <p>Email: <a
                                                        moz-do-not-send="true"
href="mailto:mwilliam@ebi.ac.uk" target="_blank">
mwilliam@ebi.ac.uk</a> </p>
                                                    <p>Location: <a
                                                        moz-do-not-send="true"
href="http://bioportal.bioontology.org/search" target="_blank">
http://bioportal.bioontology.<wbr>org/search</a> </p>
                                                    <p><br>
                                                      <b>Feedback:</b> </p>
                                                    <p>Hi,</p>
                                                    <p>Your web service
                                                      does not appear to
                                                      be returning hits
                                                      for the search
                                                      term 'group'.</p>
                                                    <div><br>
                                                    </div>
                                                  </div>
______________________________<wbr>_________________<br>
                                                  bioontology-support
                                                  mailing list<br>
                                                  <a
                                                    moz-do-not-send="true"
href="mailto:bioontology-support@lists.stanford.edu" target="_blank">bioontology-support@lists.<wbr>stanford.edu</a><br>
                                                  <a
                                                    moz-do-not-send="true"
href="https://mailman.stanford.edu/mailman/listinfo/bioontology-support"
                                                    target="_blank">https://mailman.stanford.edu/<wbr>mailman/listinfo/bioontology-<wbr>support</a><br>
                                                </div>
                                              </blockquote>
                                            </div>
                                            <br>
                                            <div>
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                                                      <div
style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">========================
                                                        <div>John
                                                          Graybeal</div>
                                                        <div>Technical
                                                          Program
                                                          Manager</div>
                                                        <div>Center for
                                                          Expanded Data
                                                          Annotation
                                                          and Retrieval
                                                          /+/ NCBO
                                                          BioPortal</div>
                                                        <div>Stanford
                                                          Center for
                                                          Biomedical Informatics
                                                          Research<br>
                                                          <br>
                                                        </div>
                                                      </div>
                                                    </div>
                                                  </div>
                                                </div>
                                              </div>
                                            </div>
                                            <br>
                                          </div>
                                        </blockquote>
                                        <p><br>
                                        </p>
                                      </div>
                                      ______________________________<wbr>_________________<br>
                                      bioontology-support mailing list<br>
                                      <a moz-do-not-send="true"
                                        href="mailto:bioontology-support@lists.stanford.edu"
                                        target="_blank">bioontology-support@lists.<wbr>stanford.edu</a><br>
                                      <a moz-do-not-send="true"
                                        href="https://mailman.stanford.edu/mailman/listinfo/bioontology-support"
                                        target="_blank">https://mailman.stanford.edu/<wbr>mailman/listinfo/bioontology-<wbr>support</a><br>
                                    </div>
                                  </blockquote>
                                </div>
                                <br>
                              </div>
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                            <div>
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style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
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style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
                                      <div
style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
                                        <div>
                                          <div class="h5">
                                            ========================
                                            <div>John Graybeal</div>
                                            <div>Technical Program
                                              Manager</div>
                                            <div>Center for Expanded
                                              Data Annotation
                                              and Retrieval /+/ NCBO
                                              BioPortal</div>
                                          </div>
                                        </div>
                                        <div>
                                          <div>
                                            <div class="h5">Stanford
                                              Center for
                                              Biomedical Informatics
                                              Research<br>
                                            </div>
                                          </div>
                                          650-736-1632  <br>
                                          skype: graybealski<br>
                                          <br>
                                        </div>
                                      </div>
                                    </div>
                                  </div>
                                </div>
                              </div>
                            </div>
                            <br>
                          </div>
                        </div>
                      </div>
                      <br>
                      ______________________________<wbr>_________________<br>
                      bioontology-support mailing list<br>
                      <a moz-do-not-send="true"
                        href="mailto:bioontology-support@lists.stanford.edu">bioontology-support@lists.<wbr>stanford.edu</a><br>
                      <a moz-do-not-send="true"
                        href="https://mailman.stanford.edu/mailman/listinfo/bioontology-support"
                        rel="noreferrer" target="_blank">https://mailman.stanford.edu/<wbr>mailman/listinfo/bioontology-<wbr>support</a><br>
                      <br>
                    </blockquote>
                  </div>
                  <br>
                </div>
              </div>
            </div>
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