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Hi Neilson,
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<div class="">On Aug 10, 2017, at 9:26 PM, <a href="mailto:support@bioontology.org" class="">
support@bioontology.org</a> wrote:</div>
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<p class="">Name: saucap </p>
<p class="">Email: <a href="mailto:gr.nhppd@health.wa.gov.au" class="">gr.nhppd@health.wa.gov.au</a>
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<p class="">Location: https%3A%2F%<a href="http://2Fbioportal.bioontology.org" class="">2Fbioportal.bioontology.org</a>%2Faccount
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<strong class="">Feedback:</strong> </p>
<p class="">Hi, <br class="">
I signed up but made an error in the email address so have not received a confirmation email. I have now created a new account with the correct email address but still haven't received a confirmation email. The details of the two accounts are:</p>
<p class="">One to be kept: saucap, email address <a href="mailto:gr.nhppd@health.wa.gov.au" class="">
gr.nhppd@health.wa.gov.au</a></p>
<p class="">One to delete: Sau_redcap, email address originally gr.nhppd.health.gov.wa.au but changed to
<a href="mailto:gr.nhppd@health.wa.gov.au" class="">gr.nhppd@health.wa.gov.au</a></p>
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<div>OK - I deleted Sau_redcap from our system.</div>
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<p class="">Do I take it that the API key will not work until I've responded to the confirmation email?</p>
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<div>I did some investigation into this and it turns out that there's a bug in our software with regard to subscription to the BioPortal announcements email list (bioportal-announce at
<a href="http://lists.stanford.edu" class="">lists.stanford.edu</a>).</div>
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<div>Your account was successfully created and you shouldn’t have any trouble using your API key. (I tested the account creation process, as well as using a newly created API key). The part that isn’t working is the process that initiates a subscription of
 your email address to the BioPortal announcements email list. I’ve entered an issue for this in our tracker [1]. If you’d like to subscribe to either our announcement list or our support list, you’ll need to do so manually via these URLs:</div>
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<div><a href="https://mailman.stanford.edu/mailman/listinfo/bioportal-announce" class="">https://mailman.stanford.edu/mailman/listinfo/bioportal-announce</a></div>
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<div><a href="https://mailman.stanford.edu/mailman/listinfo/bioontology-support" class="">https://mailman.stanford.edu/mailman/listinfo/bioontology-support</a></div>
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<div>Apologies for the inconvenience.</div>
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<div>Kind regards,</div>
<div>Jennifer</div>
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<div>[1] <a href="https://github.com/ncbo/bioportal_web_ui/issues/60" class="">https://github.com/ncbo/bioportal_web_ui/issues/60</a></div>
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