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[farmshare-discuss] Winter Closure Information for IT Services Clients
chekh at stanford.edu
Wed Dec 5 13:15:34 PST 2012
Stanford University has decided to suspend operations, where feasible,
during the winter holiday season. In support of this decision, most
groups within IT Services will be closed from end of day Friday,
December 21, 2012 through Friday, January 4, 2013. Normal business
operations will resume on Monday, January 7, 2013 at 8 a.m.
Services to both hospitals and the clinics (SHC and LPCH) will continue
as normal during this time, and staff will be available to provide the
expected levels of support.
Complete details regarding IT Services support and staffing plans during
winter close are available at: http://itwinterclosure.stanford.edu
The majority of IT Services offices will be closed. A small number of
staff will be on hand to support university offices that must remain
open. These staff members will provide operator services, monitor and
support critical applications, process high-priority service orders, and
provide priority response to urgent HelpSU requests. Please note: You
may experience longer-than-normal response times during this period.
For University departments needing work orders to be completed before
winter close, please submit your request no later than December 7, 2012.
Orders received by that date will be completed on or before December
21, 2012. Orders received after that date may not be completed until on
or after January 7, 2013. Additional details are available on the
Best wishes for a happy holiday season,
Director, Strategic Planning and Communication
PS: In an effort to reach as many people as possible this message is
being sent to several distribution lists. Please accept my apologies if
you happen to receive multiple copies of this message.
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