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[liberationtech] Help test the new Tor Browser!

Mike Perry mikeperry at torproject.org
Mon Jun 17 20:06:05 PDT 2013


It looks like Mozilla hit a similar bug some years ago:
https://bugzilla.mozilla.org/show_bug.cgi?id=595364

While in compatibility mode, can you try setting one or both of these to
'true' in about:config:

  gfx.direct2d.disabled
  layers.acceleration.disabled

Then try without XP compatibility mode, and see if one or both allow you
to run without crashes?


Masayuki Hatta:
> Hi,
> 
> Some findings on this issue.
> 
> 0) Setting compatibility mode to "Windows XP (Service Pack 3)" makes it
> work!
> 
> 1) I tried it on two machines, both don't have NVidia.(both have Intel HD
> Graphics 4000)
> 
> 2) sfc /verifyonly couldn't find any discrepancy.
> 
> Hope it helps.
> 
> Best regards,
> MH
> 
> 
> 
> 2013/6/18 Mike Perry <mikeperry at torproject.org>
> 
> > Mike Perry:
> > > Kody Leonard:
> > > > I get the same error on Windows 7 Ultimate 64-bit. It will run when
> > Windows
> > > > XP is selected under Compatibility mode.   I had the same issue with
> > other
> > > > languages.  This is logged in the event viewer when it doesn't run
> > as-is:
> > > >
> > > > Faulting application name: firefox.exe, version: 17.0.6.0
> > > > Faulting module name: d2d1.dll, version: 6.2.9200.16492
> > > > Exception code: 0xc0000005
> > > > Faulting application path: C:\XXXXXX\Tor
> > > > Browser\FirefoxPortable\App\Firefox\firefox.exe
> > > > Faulting module path: C:\Windows\system32\d2d1.dll
> > >
> > > Do you happen to have an Nvidia video card by any chance?
> > >
> > > This crash seems to be happening on only a select number of x64 Win7
> > > installs (and none of them are developer machines -- which are also x64
> > > Win7), and I am trying to figure out what the common denominator is.
> >
> > Another option is to run cmd.exe as Administrator (right click) and run
> > 'sfc /verifyonly' to check if any of your dlls (including d2d1.dll) are
> > out of date/damaged/replaced by alternate vendor versions.
> >
> >
> >
> > --
> > Mike Perry
> >
> > --
> > Too many emails? Unsubscribe, change to digest, or change password by
> > emailing moderator at companys at stanford.edu or changing your settings at
> > https://mailman.stanford.edu/mailman/listinfo/liberationtech
> >
> 
> 
> 
> -- 
> Masayuki Hatta
> Assistant Professor, Faculty of Economics and Management, Surugadai
> University, Japan
> 
> http://about.me/mhatta
> 
> mhatta at gnu.org  / mhatta at debian.org / mhatta at opensource.jp /
> hatta.masayuki at surugadai.ac.jp

> --
> Too many emails? Unsubscribe, change to digest, or change password by emailing moderator at companys at stanford.edu or changing your settings at https://mailman.stanford.edu/mailman/listinfo/liberationtech


-- 
Mike Perry


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