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[liberationtech] Help test the new Tor Browser!

Masayuki Hatta mhatta at gmail.com
Mon Jun 17 21:13:11 PDT 2013


Hi,

Seems the culprit is gfx.direct2d.disabled.  If I set it to true, it works
without compatibility mode.  layers.acceleration.disabled seems to be
indifferent.

Best regards,
MH



2013/6/18 Mike Perry <mikeperry at torproject.org>

> It looks like Mozilla hit a similar bug some years ago:
> https://bugzilla.mozilla.org/show_bug.cgi?id=595364
>
> While in compatibility mode, can you try setting one or both of these to
> 'true' in about:config:
>
>   gfx.direct2d.disabled
>   layers.acceleration.disabled
>
> Then try without XP compatibility mode, and see if one or both allow you
> to run without crashes?
>
>
> Masayuki Hatta:
> > Hi,
> >
> > Some findings on this issue.
> >
> > 0) Setting compatibility mode to "Windows XP (Service Pack 3)" makes it
> > work!
> >
> > 1) I tried it on two machines, both don't have NVidia.(both have Intel HD
> > Graphics 4000)
> >
> > 2) sfc /verifyonly couldn't find any discrepancy.
> >
> > Hope it helps.
> >
> > Best regards,
> > MH
> >
> >
> >
> > 2013/6/18 Mike Perry <mikeperry at torproject.org>
> >
> > > Mike Perry:
> > > > Kody Leonard:
> > > > > I get the same error on Windows 7 Ultimate 64-bit. It will run when
> > > Windows
> > > > > XP is selected under Compatibility mode.   I had the same issue
> with
> > > other
> > > > > languages.  This is logged in the event viewer when it doesn't run
> > > as-is:
> > > > >
> > > > > Faulting application name: firefox.exe, version: 17.0.6.0
> > > > > Faulting module name: d2d1.dll, version: 6.2.9200.16492
> > > > > Exception code: 0xc0000005
> > > > > Faulting application path: C:\XXXXXX\Tor
> > > > > Browser\FirefoxPortable\App\Firefox\firefox.exe
> > > > > Faulting module path: C:\Windows\system32\d2d1.dll
> > > >
> > > > Do you happen to have an Nvidia video card by any chance?
> > > >
> > > > This crash seems to be happening on only a select number of x64 Win7
> > > > installs (and none of them are developer machines -- which are also
> x64
> > > > Win7), and I am trying to figure out what the common denominator is.
> > >
> > > Another option is to run cmd.exe as Administrator (right click) and run
> > > 'sfc /verifyonly' to check if any of your dlls (including d2d1.dll) are
> > > out of date/damaged/replaced by alternate vendor versions.
> > >
> > >
> > >
> > > --
> > > Mike Perry
> > >
> > > --
> > > Too many emails? Unsubscribe, change to digest, or change password by
> > > emailing moderator at companys at stanford.edu or changing your settings
> at
> > > https://mailman.stanford.edu/mailman/listinfo/liberationtech
> > >
> >
> >
> >
> > --
> > Masayuki Hatta
> > Assistant Professor, Faculty of Economics and Management, Surugadai
> > University, Japan
> >
> > http://about.me/mhatta
> >
> > mhatta at gnu.org  / mhatta at debian.org / mhatta at opensource.jp /
> > hatta.masayuki at surugadai.ac.jp
>
> > --
> > Too many emails? Unsubscribe, change to digest, or change password by
> emailing moderator at companys at stanford.edu or changing your settings at
> https://mailman.stanford.edu/mailman/listinfo/liberationtech
>
>
> --
> Mike Perry
>
> --
> Too many emails? Unsubscribe, change to digest, or change password by
> emailing moderator at companys at stanford.edu or changing your settings at
> https://mailman.stanford.edu/mailman/listinfo/liberationtech
>



-- 
Masayuki Hatta
Assistant Professor, Faculty of Economics and Management, Surugadai
University, Japan

http://about.me/mhatta

mhatta at gnu.org  / mhatta at debian.org / mhatta at opensource.jp /
hatta.masayuki at surugadai.ac.jp
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