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[liberationtech] FW: Urgent notice from PureVPN
Eric S Johnson
crates at oneotaslopes.org
Sat Oct 5 21:11:43 PDT 2013
<mailto:OpenPGP> OpenPGP: 0x1AF7E6F2 ● Skype: oneota ● XMPP/OTR: <mailto:berekum at jabber.ccc.de> berekum at jabber.ccc.de ● Silent Circle: +1 312 614-0159
From: Uzair Gadit [mailto:uzair.gadit at purevpn.com]
Sent: Sunday, October 6, 2013 11.28
Subject: Urgent notice from PureVPN
Email not displaying correctly? [xxx] in your browser
I'm sorry to inform you that due to an incident we had to close your account permanently. We are no longer able to run an anonymization service due to legal issues we are facing.
We had to handover all customer’s information to the authorities unfortunately. They might contact you if they need any details about the case they are working on. The following information was handed over: your name, billing address and phone number provided during purchase and any documents we had on file (for example scan of your ID or driver’s license if you have provided these to our billing department).
We are also sorry we are not able to refund you, however if you wish your money back, please open a dispute on PayPal or file a chargeback with your credit card company. This is the only way we can refund you as our bank account is frozen during this investigation. We recommend you to do this as soon as possible as we can't guarantee all customers will get their money back.
We apologize once more this had to happen.
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