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[liberationtech] Free Massachusetts Nonprofit Network webinar on "Knowledge Management for Nonprofits" (July 20th)

Deborah Elizabeth Finn deborah_elizabeth_finn at
Mon Jul 6 07:45:03 PDT 2015

Dear Liberation Tech Colleagues:

(Putting on my Annkissam hat.)

I want to alert you to this Massachusetts Nonprofit Network webinar, and
encourage you to register for it.

To register, or to find out more about it, please follow this link:

Annkissam's own Kevin Palmer will be the webinar leader!

If you're wondering whether you need knowledge management, then ask
yourself if your nonprofit has ever experienced any of the following:

-When a staff member gets sick, takes a leave, retires, resigns, or goes on
vacation, then other employees are unable to locate crucial information.

-The executive director (or another top-level staff member) is scheduled to
retire, but his/her most crucial organizational knowledge is not written
down, and there is no strategy in place for conveying it to his/her

-Project teams generate multiple versions of key documents, but it’s hard
to gather all the changes in one place. No one knows for sure which version
is the final one, and the wrong version may be used by accident.

-Manuals of policies and procedures exist, but staff members have
difficulty finding the relevant passage in them when they have a specific
question that urgently needs to be answered.

-Staff members don’t know about existing resources and reports that could
help them make good decisions that are aligned with the executive team’s

-Standard information that is needed for a routine operation must be
gathered by hand from disparate paper and electronic sources each time it
is needed.

-It is difficult to determine whether the nonprofit organization is meeting
its mission fully, partially, or not at all.

If you answered “yes” to any of these items, then you are experiencing
problems. Effective knowledge management is simply that which enables your
nonprofit to overcome these problems.

Best regards from Deborah

Deborah Elizabeth Finn
Consultant to Annkissam
deborah at
617-504-8188 (mobile phone)
617-958-1959 (voice mail)
@Deborah909 (Twitter)
Deborah909 (Skype) (LinkedIn)
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